---
title: "Contact Us | NeededCash"
description: "Get in touch with the NeededCash team. Customer service hours, email, phone and mailing address information."
url: https://neededcash.com/contact/
updated: 2026-10-10
site: NeededCash
---

# Contact Us

Get in touch with the NeededCash team.

## Customer service

Have questions about our service or need help with your loan request?

Call our loan specialists:
 [{{phone}}](tel:{{phone}})

Available seven days a week, 7 a.m. to 9 p.m. Central.

## Email

For general inquiries, email our team:
 [hello@neededcash.com](mailto:hello@neededcash.com)

## Mail

Send written correspondence to:
 {{address}}

## Security concerns

If you believe you've received a suspicious email claiming to be from NeededCash, or have security concerns about our platform, please contact us immediately at [hello@neededcash.com](mailto:hello@neededcash.com).

## Complaints

We take all customer feedback seriously. If you have a complaint about our service or about a lender in our network, please email us at [hello@neededcash.com](mailto:hello@neededcash.com).

## Disclosures

**Not a lender.** NeededCash.com is not a lender, loan broker, or agent of any lender and does not make credit decisions. We operate a free matching service that shares the information you submit with participating licensed lenders and lending partners, who may contact you with an offer and who pay us a referral fee.

**Rates and terms.** Each lender sets its own rates, fees, and terms and will disclose them in writing as required by the federal Truth in Lending Act before you sign. Personal and installment loans from lenders in our network typically carry APRs from about 5.99% to 35.99% with terms from 3 to 84 months. Representative example: a $5,000 loan over 36 months at 15.99% APR has 36 payments of $175.76 and a total cost of $6,327.36.

## Hours of operation

Our customer service team is available:
 Monday through Sunday: 7:00 a.m. to 9:00 p.m. Central Time

---
Canonical page: https://neededcash.com/contact/